Ok, I promise this will be my last green technology post for a while. The Arizona Republic published an article today entitled “13 states to auto industry: Get green“. In my opinion this article – and the pressues the states are putting on auto manufacturers totally miss the point. The best way increase efficiency as… Continue reading Green cars? I think you are missing the point…
Category: Innovation
Why work from home makes sense…
My C-Level boss (CIO) at my fortune 500 company day job just issued his tenets for a well run organization. Included in those tenets was a pretty clear statement about tolerance for “working from home”. In short developers may be granted part time work at home privileges, but other functions – particularly “leadership” functions do… Continue reading Why work from home makes sense…
The ultimate green technology… and it is not what you think…
About two years ago I had a debate with a neighbor of mine. He was the proud owner of a brand new Toyota Prius and was explaining to me how my ownership of an SUV was irresponsible and borderline criminal. My argument was simple… since I – the vast majority of the time – work… Continue reading The ultimate green technology… and it is not what you think…
The sad state of Voice Communication
If you really stop to think about it, voice communications is – by comparison with all of the other communication mechanisms available to us – hopelessly rudimentary. The reality is – even with the advent of VoIP and services like Vonage, Skype and Gizmo – the basic phone call hasn’t changed very much Alexander Grahm… Continue reading The sad state of Voice Communication
I have too may phone numbers… so give me another one???
File this under “how to reduce complexity by increasing complexity”. I always wondered why people thought GrandCentral’s primary offering was so great… one (more) number for life… It seems that whole plan has come back to bite some GrandCentral users as they have now been informed that their existing one (more) number for life is… Continue reading I have too may phone numbers… so give me another one???
How much do your customers hate your IVR?
So much that entire companies are being launched to aid customers in getting around it. BRINGO is a new service which enables customers to get to a human fast… BRINGO cuts through all of that so you don’t have to. That’s right, BRINGO has conquered phone trees. Here’s how it works: 1. Find the company… Continue reading How much do your customers hate your IVR?
Techdirt Insight Community – Disrupting Technology Analysis
Sorry Gartner… Techdirt is applying Web 2.0 thinking to the market for IT Analysis; and the concept is pretty impressive. Perhaps as interesting (to me anyway) is that this is the most impressive 2 minute elevator pitch I’ve seen in a long time. More after the jump… [youtube https://www.youtube.com/watch?v=k1PXFJw58CM]
Congress (finally) decides to do something to aid innovation…
Congress finally decided that it was time to address the fact that the US is falling woefully behind the rest of the world – and Asia in particular – in educating engineers. Drawing wide support from Democrats and Republicans, the Senate approved legislation dramatically increasing federal funding for research. The bill also seeks to jump… Continue reading Congress (finally) decides to do something to aid innovation…
The critical attribute of Innovative Organizations is not Innovation…
Ok… so the title of the post is deliberately inflammatory. But now that I’ve got your attention. Innovation (the act) does not make a successful innovative organization. The truth is there are more innovations that never see the light of day or that die an early death – or stagnate without investment – for one… Continue reading The critical attribute of Innovative Organizations is not Innovation…