There is a more fundamental point…

I’m a free market guy. I’m a fiscal conservative. I’m a registered independent. Hell, I voted for Ross Perot. Free markets are really, really good at generating profit… but you’ve got to ask yourself… Do you really want a healthcare system that is based on spending as little as possible and keeping as much profit… Continue reading There is a more fundamental point…

The Business of Social Media – Better Decisions (NOT Better Reactions)

The prevailing wisdom is clear. Social Media is for “Listening” (which is code for brand monitoring) and Marketing. I won’t make any attempt to talk about Marketing – since today everything seems to be a tool/platform for marketing. I will however talk about this notion of “Listening”. There are two (and only two ways) to… Continue reading The Business of Social Media – Better Decisions (NOT Better Reactions)

It is ALIVE – Twitter Search is Back To Full Speed

Not sure what was going on, and there was no mention of it on the Twitter status blog, but it now appears that Twitter Search (and the search API) is back to full speed. There is no question that all day yesterday and and today up until 12:00 Pacific Twitter search was not indexing all… Continue reading It is ALIVE – Twitter Search is Back To Full Speed

Something is DEFINITELY Not Right with Twitter Search

I get hourly emails that show me (graphically) how much justSignal “collects” total from each of the services (Twitter, Blog Search, Backtype, etc). The thing about these graphs is they are amazingly consistent over time – that is why we use them… you can quickly see a change in the normal trend. Yesterday I noticed… Continue reading Something is DEFINITELY Not Right with Twitter Search

No @zappos Best Practices Don’t Stifle Innovation…

One of the problems with Twitter is that it encourages trite overly-simplistic statements of fact. Hey, here is one from Tony (@zappos) the CEO of Zappos: I’m only posting about this because it has been re-tweeted like a bazillion times in the last 3 hours by twitterati proclaiming it’s complete and utter truth. And I’ll… Continue reading No @zappos Best Practices Don’t Stifle Innovation…

The Growth of @DbacksBooth on Twitter

I’ve been watching the Dbacks broadcast team begin to use Twitter to interact with their audience, and I’ve been using justSignal (shameless plug for my product) to track their efforts. Over the last 60 days I’ve watched the effort from the Booth and (I presume) Fox Sports AZ intensify. They’ve been requesting Keys to the… Continue reading The Growth of @DbacksBooth on Twitter

The Trouble with Sentiment Analysis

I’ve been involved with Sentiment Analysis and AI processing of text for years (going on 15 now). It was a huge push back in the heyday of CRM with companies like Kana creating Automated Response Tools for email service and support. They were supposed to be magic – just have your customers free-form email your… Continue reading The Trouble with Sentiment Analysis

The Entrepreneur Game

I’m getting concerned about the state of entrepreneurship – and not for the reasons you might think. The fashionable complaint is that we don’t have enough entrepreneurs, but I’m beginning to wonder if quantity is a red herring. It seems to me there are an awful lot of people out there calling themselves entrepreneurs. It… Continue reading The Entrepreneur Game