Video: Social Media in Corporations – and The Quesiton of Scale

David Alston of Radian6 stopped by yesterday and commented on this post. This video is a detailed explanation of my views on Social Media, Brand Monitoring, and operationalizing and scaling those things in companies. http://vimeo.com/moogaloop.swf?clip_id=2576062&server=vimeo.com&show_title=0&show_byline=0&show_portrait=0&color=8f3b55&fullscreen=1 Video Blog 12-19-2008 | The question of Scale & Social Media for Brand Managment from Brian Roy on Vimeo.

Are you looking to hit a 5 run homer?

I love a good baseball metaphor. There is nothing better than using the lens of baseball to make a point simple, clear and biting. So let me tell you what I’ve been thinking today. You can’t hit a 5 run homer – it just can’t be done. Doesn’t matter how smart you are; doesn’t matter… Continue reading Are you looking to hit a 5 run homer?

Social Media is about Aggregation – Not Publishing/Networks

I’ve been using FriendFeed for several months now. As a matter of fact, with the addition of real-time FriendFeed is now my primary Social Media interface. Why? Because the critical attribute which makes Social Media useful (yep, I’m banging on the adding value drum again) is aggregation, not publishing or networks. Publishing and networks are… Continue reading Social Media is about Aggregation – Not Publishing/Networks

Can we please stop talking about monetization?

I can’t take it anymore – I just can’t. NOTE – this post was triggered by a fine post (and subsequent FriendFeed discussion) by Mark Evans – which you can find here. The idea that you can create a “cool” service, attract massive numbers of subscribers, and then monetize the subscriber base is insane. Always… Continue reading Can we please stop talking about monetization?

Great example of communications creating value.

From Seth Godin – this is how communications applications create value. “My computer will call your computer…” Lisa points us Fonolo, a company in beta that spiders phone trees at big companies and promises to make it easy for you to go straight to the spot you want. Then it calls you when the phone… Continue reading Great example of communications creating value.